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Microsoft launches dual-screen Surface Duo (On Pre-order) amid criticisms of high price, 1-year old processor, low Battery capacity & pre-loaded bloatware. All that you need to know

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Microsoft today launched its dual-screen Android device Surface Duo in what can be termed as a low-key launch. In fact may were complaining on social media that Microsoft itself didn’t respect its own embargo.

Now, coming to the Surface Duo, while the device looks good in terms of its industrial build, its steep starting price of $1399, 1-year old processor in Snapdragon 855 and low battery capacity were the things critics noticed quickly. Even the rear camera that comes without OIS came under scrutiny as for an asking price of $1399, modern smartphone users expect the most premium experience.

Microsoft also opened pre-order for the Surface Duo with a release date of September 10.

Pre-order link

Microsoft has posted official video making use-cases for the foldable dual-screen device. Some of these use-cases do look impressive with Microsoft’s implementation.

Surface Duo looks very well-built because of its industrial design but the big bezels look imposing. Device also looks a bit big for one-handed use.

Another criticism of Surface Duo has been the number of bloatware apps from both Microsoft and Google that it comes with. Check the full Surface Duo specs below that also lists all these bloatware apps that come pre-installed.

Surface Duo Full Specs & pre-loaded bloatware:

Dimensions Open:

145.2 mm (H) x 186.9 mm (W) x 4.8 mm (T)

Closed:

145.2 mm (H) x 93.3 mm (W) x 9.9 mm (T at hinge)

Weight1 250 grams
Display Dual PixelSense™ Fusion Displays open: 8.1” AMOLED, 2700×1800 (3:2), 401 PPI

Single PixelSense™ Display: 5.6” AMOLED, 1800×1350 (4:3), 401 PPI

Display Material: Corning® Gorilla® Glass

Battery Life Up to 15.5 hours of Local Video Playback2

Up to 10 days of Standby Time2

Up to 27 hours of Talk Time2

Battery Capacity 3577mAh (typical) dual battery3
Battery charging Battery charging using 18W in box power supply
Camera and video recording Adaptive camera 11MP, f/2.0, 1.0 µm, PDAF and 84.0° diagonal FOV optimized with AI for front and rear

Photos:

Auto mode with low-light & HDR multi-frame photo capture and dynamic range scene detection

Super resolution zoom, and super zoom up to 7x

Portrait mode with adjustable depth control

Panorama mode

Burst mode

Video recording:

4K video recording at 30 fps and 60 fps

1080p video recording at 30 fps and 60 fps

HEVC and H.264 video recording formats

Gyro-based digital video stabilization

Video conferencing Microsoft Teams and Skype video conferencing up to 1080p at 30fps

High CRI LED Flash for both front and world facing photo and video scenarios

Countries, carriers, and compatibility4 Countries: U.S.

Unlocked device: AT&T, T-Mobile***

Locked device: AT&T

Network and connectivity WiFi: WiFi-5 802.11ac (2.4/5GHz)

Bluetooth: Bluetooth® 5.0

LTE: 4×4 MIMO, Cat.18 DL / Cat 5 UL, 5CA, LAA. Up to 1.2Gbps Download / Up to 150Mbps Upload

Bands Supported:

FDD-LTE: 1,2,3,4,5,7,8,12,13,14,19,20,25,26,28,29,30,66

TD-LTE: 38,39,40,41,46

WCDMA: 1,2,5,8

GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900

Location: GPS, Galileo, GLONASS, BeiDou, QZSS

SIM One eSIM5 and one Nano SIM

Note: AT&T locked device will not support eSIM

Processor Qualcomm® Snapdragon™ 855 Mobile Platform optimized for the dual-screen experience
Connections USB-C® 3.1
Storage and memory6 128GB or 256GB UFS 3.0 of internal storage6

6GB DRAM

Audio Mono speaker, Dual Mic noise suppression and echo cancellation optimized for productive use in all postures

Best-in-class Full Duplex communication for voice calls in hands-free mode

Audio formats supported: 3GP, MP3, MP4, MKV, WAV, OGG, M4A, AAC, TS, AMR, FLAC, MID, MIDI, RTTL, RTX, OTA, IMY

Qualcomm® aptX™ Adaptive

Software7 Microsoft preloaded applications:

Microsoft Office: Word, Excel, PowerPoint, Office Lens, PDF Reader, and more

Microsoft Outlook

Microsoft Teams

Microsoft OneDrive

Microsoft Edge

Microsoft OneNote

Microsoft To Do

Microsoft News

Microsoft Authenticator

Microsoft Bing Search

Intune Company Portal

LinkedIn

Microsoft Solitaire Collection

Surface Audio

Microsoft Surface Duo UI core features:

Dual screen windowing

Adaptive modes

App Groups

Microsoft 365 Feed

Dynamic dock

Universal Search

Adaptive Camera

Microsoft SwiftKey Adaptive Keyboard

Your Phone Companion – Link to Windows

Other preinstalled apps:

Google Search

Google Assistant

Google Calendar

Google Drive

Google Duo

Google Photos

Google Play Movies & TV

Google Play Store

Google Maps

Chrome

Gmail

YouTube

YouTube Music

Contacts

Messages

Phone

Files

Clock

Calculator

Sound recorder

Spotify (Unlocked)

HBO MAX (AT&T)

AT&T TV (AT&T)

My AT&T (AT&T)

Call Protect (AT&T)

Amazon Shopping (AT&T)

NBA (AT&T)

Operating System: Android™ 10

Sensors Dual Accelerometer

Dual Gyroscope

Dual Magnetometer

Dual Ambient Light Sensor

Proximity Sensor

Hall Sensor

Fingerprint Sensor

Video playback Video Playback Formats8: MKV, MOV, MP4, H.265(HEVC), AVI, WMV, TS, 3GP, FLV, WEBM

Wireless: Chromecast support

Wired: DisplayPort over USB-C®. Supports video out when connecting via HDMI Adapter*

Exterior Exterior Material: Corning® Gorilla® Glass

Color: Glacier

Security and authentication Biometric lock type: Fingerprint reader (1:100K FAR <3% FRR)

Lock type: Swipe, PIN, password

Security applications pre-loaded on device: Microsoft Authenticator

Language support All supported languages (Android™ 10)
Pen and inking Supports all in market generations of Surface Slim Pen, Surface Pen and Surface Hub 2 Pen*

Simultaneous Pen and touch are supported

What’s in the box Surface Duo

Surface Duo Bumper (Color: Glacier)

Surface Duo USB-C® Power Supply (18w)

Quick Start Guide

Warranty and Compliance Guide

SIM Ejector tool

Warranty9 1-year limited hardware warranty
The Microsoft Store Promise for Surface 60-day return policy

90 days of free technical phone support

Free virtual workshops and training

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