Microsoft has introduced a new virtual support agent on its Official support site. This new support agent can quickly respond to your queries and provide the best possible solution. In case you are not satisfied, which I doubt, you can also ask to talk to a person at any time.
Check out some responses from the agent below:
Microsoft also wants you to send feedback based on your experience and how helpful was the agent. Click on Start Over at the top and fill in the fields and submit.
Find the new virtual agent on this page
Via
