Microsoft recently released the August monthly update KB5063875 for Windows 11 version 23H2. You can read more about the Windows 11 update KB5063875 by clicking here. They have now acknowledged and confirmed one new issue after the installation of August update on devices.
Reset and recovery operations on some Windows versions might fail
Status Originating update History Resolved KB5066189 OS Build 22621.5768
KB5063875
2025-08-12Resolved: 2025-08-19, 14:00 PT
Opened: 2025-08-18, 18:03 PTAfter installing the August 2025 Windows security update (KB5063875) on any of the client versions mentioned below in the ‘Affected platforms’ section, attempts to reset or recover the device might fail.
This issue happens when users perform one or more of the following processes:
- ​System >Recovery > Reset my PC
- ​System > Recovery > Fix problems using Windows Update
- ​RemoteWipe CSP
Resolution:
This issue was resolved in the out-of-band (OOB) update KB5066189. If your device is impacted by this issue, we recommend installing this out-of-band update instead of KB5063875.
Since this is a cumulative update, you do not need to apply any previous update before installing KB5066189, as it supersedes all previous updates for affected versions. This update does not contain any additional security updates from those available in the August 2025 security update. Installation of this OOB will require a device restart. If your organization uses the affected platforms and hasn’t yet deployed the August 2025 security update yet, we recommend you apply this OOB update instead. To install this update, follow the steps under How to get this update in KB5066189.
Affected platforms:
- ​Client: Windows 11, version 23H2; Windows 11, version 22H2; Windows 10, version 22H2; Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021; Windows 10 Enterprise LTSC 2019 and Windows 10 IoT Enterprise LTSC 2019
- ​Server: None
