Microsoft has claimed that one long-running camera issue in Windows 11 24H2 have been resolved in the latest Windows 11 monthly update. After update camera use might cause some applications to become unresponsive. Now this issue is resolved with the latest update.

Status Originating update History
Resolved N/A

Resolved: 2025-09-22, 16:16 PT
Opened: 2024-10-18, 13:21 PT
After installing Windows 11, version 24H2, certain devices might experience problems using the integrated camera in scenarios where object or face detection features are enabled. This can include using the Camera app, using facial recognition sign-in options with Windows Hello, and other applications that use the integrated camera.

To safeguard your update experience, we have applied a compatibility hold on device models affected by this issue. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 53340062.

Resolution: The safeguard hold has been removed as of September 18, 2025. Eligible devices with no other safeguard hold should now be able to install Windows 11, version 24H2 via the Windows Update release channel. Please note, it can take up to 48 hours before the update to Windows 11, version 24H2 is offered. Restarting your device might help it offer faster.

We recommend you install the latest security update for your device as it contains important improvements and issue resolutions, including this one.

Affected platforms:

Client: Windows 11, version 24H2
Server: None

 

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