Firmware Update


Microsoft has started rolling out the August 2020 firmware update for the Surface Pro X.

This update is available for all Surface Pro X devices running Windows 10 May 2019 Update, version 1903, or greater.

As per the official changelog, Microsoft is enabling the ‘Eye Contact’ feature with the latest update.

Powered by artificial intelligence capabilities of the Microsoft SQ1(TM) processor, Eye Contact helps to adjust your gaze on video calls so you appear to be looking directly in the camera on your Surface Pro X.


Eye Contact (with the help of Artificial Intelligence) helps Surface users to make a direct eye with the audience in video calls and chats. This feature applies to any apps that uses the front camera.


However, this feature is only available when your Surface device is in landscape mode.


You can turn on this feature via the Surface app on your device.

Windows Update History NameDevice Manager NameVersion and Update
Microsoft Corporation – System Hardware UpdateQualcomm(R) System Manager Device1.0.1080.0000
Addresses security updates and improves system stability.
 Surface UEFI3.517.140.0
Enables the Eye Contact feature, addresses security updates, and addresses display scale issues.
 Qualcomm(R) Hexagon(TM) 690 DSP1.0.1130.0000
Enables the Eye Contact feature.
 Qualcomm(R) Power Management1.0.0980.0000
Enables the Eye Contact feature.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.0000
Enables the Eye Contact feature.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.0000
Enables the Eye Contact feature.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.2
Enables the Eye Contact feature.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.2Enables the Eye Contact feature.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.2
Enables the Eye Contact feature.
 Qualcomm(R) System Manager Device1.0.1120.0000
Enables the Eye Contact feature.
 Surface Camera AVStream Mini Driver1.0.1120.2Enables the Eye Contact feature.
 Surface Camera Front Sensor Driver Extension1.0.1120.2
Enables the Eye Contact feature.
 Surface Camera Rear Sensor Driver Extension1.0.1120.2
Enables the Eye Contact feature.
 Surface Pro X CDSP Subsystem Bus Device Extension1.0.1160.0000
Enables the Eye Contact feature.
 Surface Pro X Power Engine Plug-in Device1.0.1130.0000
Enables the Eye Contact feature.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.0000
Enables the Eye Contact feature and the resolves Camera App crash.
 Qualcomm(R) Spectra(TM) 390 ISP1.0.1120.0000
Enables the Eye Contact feature and resolves the Camera App crash.
 Surface Camera Aux Sensor Driver Extension1.0.1120.2
Enables the Eye Contact feature and resolves the Camera App crash.
 Surface Integration Service Device6.83.139.0
Improves the Power status UI.
 Surface SMF11.2.0.1
Improves device stability and performance.
 Qualcomm(R) Hexagon(TM) 690 DSP1.0.1130.0000
Resolves bluescreen error state.
 Qualcomm(R) Adreno(TM) 680 GPU26.18.1180.0000
Resolves Edge performance scenario.
 Surface Pro X Sensors Subsystem Bus Device Extension1.0.710.2
Detection sensor improvement.


How to download

In order to download the latest firmware update, on your PC, go to Settings > Update & security > Windows Update and click ‘check for updates’